081 496 8907
NWHR
Get help
People waiting on chairs along a sunlit corridor, seen from the far end.

Contact

Come in, or call us

North West House of Refuge is in Rustenburg, North West. Walk in during office hours, telephone, or write — whichever is easiest. Nothing you tell us is stored without your consent.

Let’s talk

Tell us what you need help with and we will come back to you. If it is urgent, or writing is difficult, call instead — somebody answers during office hours.

Only if you would like a written reply. A phone number in the message works too.

This opens your email app with the message ready to send — you press send there, and nothing is stored on this site. If email is difficult, call 081 496 8907 instead.

Where we are
12 Pretorius Street, Rustenburg 0300Next to FNB, in the same building as Rock of Spring College
Languages
English · Français · Kiswahili · Português

Visiting the office

Monday to Friday, to

  • Walk in, no appointment

    Come during office hours and somebody will see you. You do not need documents to be seen — arriving with nothing is one of the commonest reasons people come to us.

  • Bring whatever you already have

    Permits, asylum papers, birth certificates, old appointment slips — even expired ones. A caseworker will go through what you have and what each next step asks for.

  • Or call first

    If travelling is difficult or the matter is urgent, ring 081 496 8907. We can tell you over the phone whether you need to come in at all.

16:9 — the building from the street, so the door is recognisable on arrival
Get directions(opens Google Maps in a new tab)

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If you cannot find it, ring 081 496 8907 and we will direct you from where you are.